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PATIENT GUIDE

Your medical journey to China, step by step

From your first online inquiry to follow-up care back home — what international patients need to know before, during and after treatment in China.

The six steps of your medical trip

Most international patients complete steps 1–3 without leaving home.

  1. 01

    Submit your medical records

    Send diagnosis reports, imaging (CDI/files) and lab results through our inquiry form — English documents are accepted.

    • Recent reports within 6 months work best
    • Passport-size summary of your condition
  2. 02

    Initial assessment

    The hospital's international department reviews your case and may ask clarifying questions via video call or chat.

    • Typical reply window: 1–3 working days
    • Interpreter support available
  3. 03

    Treatment plan & quote

    You receive a written plan: recommended department, length of stay and an itemized cost estimate.

    • Compare plans across hospitals before deciding
    • No payment is required at this stage
  4. 04

    Visa & pre-departure

    The hospital issues a medical invitation letter supporting your visa application; book flights and hospital-nearby housing.

    • Invitation letter template provided by the hospital
    • Consider an eSIM or roaming plan for connectivity
  5. 05

    Arrive & receive treatment

    Register at the international department with your passport; a translator can accompany you through admission, tests and discharge.

    • Bring originals of all medical records
    • Deposit is paid at admission, refunded at discharge
  6. 06

    Follow-up from home

    Discharge summaries and imaging are provided in English; many departments offer telemedicine follow-up via video call.

    • Digital copies of all reports before you fly
    • Medication supply with English labels where possible

Prepare before you fly

The four practical workstreams every international patient should sort out in advance.

Medical records

  • Diagnosis reports and discharge summaries
  • Imaging on CD/DVD or digital files (DICOM preferred)
  • Lab results and current medication list
  • Pathology slides if applicable

Visa & invitation

  • Passport valid 6+ months
  • Medical invitation letter from the hospital
  • Apply for the appropriate visa category at your local Chinese embassy
  • Flight and hotel bookings (refundable recommended)

Payment & insurance

  • International credit/debit cards accepted at most international departments
  • Deposits are common for inpatient care
  • Most national insurance schemes do not cover care abroad — check your policy
  • Global private insurers (Bupa, Cigna, MSH…) may cover treatment; ask for itemized invoices

Daily life in China

  • Google, WhatsApp and Instagram are blocked — set up connectivity before departure
  • Hospital-nearby hotels typically ¥200–600/night
  • Translation apps help, but hospital interpreters are more reliable for medical talk
  • Carry your passport — required for hospital registration

Your data & your safety

Hospitals operate under China's national rules for medical records and patient privacy (comparable in intent to HIPAA). Your records are shared only with the clinical team reviewing your case, and inquiry forms ask for the minimum needed to prepare an assessment. GoCNMed itself is an independent directory: we never store your medical files on hospital behalf.

Seek immediate local care for emergencies — international patients should not travel to China for emergency treatment.

Not sure where to start?

Browse the hospital directory — each entry lists departments, doctor counts and location. Send an inquiry to get a treatment plan and cost estimate.

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